Ask Your Dr, your online doctor service Service summary Ask Your Dr Service AAH is partnering with Dr Thom, an online medical service provider, to offer patients access to a range of treatment services. Services are aimed at patients who value the convenience or lack of embarrassment that an online doctor service provides Service launches autumn 2011 Services Offered Each pharmacy determines which online services it will offer, how much it will charge per service and whether it will offer in store collection of medicines, home delivery of medicines, or both. The services offered are prescription only medicines. Category Medication
Malarone, Lariam (Mefloquine), Doxycycline for 1,2,3 or 4 week trips
Healthy Living Women’s services Cystitis treatment Men’s services Sexual health
Advantages
• Opportunity to attract new customers & from outside of your community
• Ability to increase your professional standing in the community as a
• Enhanced professional interaction with customers
Support Package
• Pharmacy starter pack including a quick start guide, how to prompt the
service and promotional materials (poster, personalised patient leaflets, shelf edge cards).
• Promotion within the All About Health magazine &
Price The service costs £28 per month with a 12 month minimum sign up period. Potential return An example: Erectile Dysfunction Service
paid to DrThom by the patient for 4 tablets
trade price, assume Viagra 25mg is prescribed 2 x margin of ED service = £40.82 £40.82 - Monthly service cost = £12.82 12 services available, margins vary * Market price for example only
How it works Patients access the services via www.allabouthealth.org.uk or via your All About Health website.
1. The patient selects the service they require and creates an account for the
2. The patient completes an online questionnaire specific to that service and
3. A DrThom doctor assesses the online questionnaire and, if appropriate,
4. The customer can collect their medicine from your pharmacy or select mail
order, processed by you via Royal Mail Special delivery
5. A fax is sent to the nominated pharmacy to alert them that a prescription
has been authorised by a DrThom doctor and is waiting to be accepted by the pharmacy.
6. At the same time a text message is sent to the customer to advise them
Doctors will assess consultations 8.30 – 6pm Monday to Friday and 9am – 5pm Saturday. Transmission of the electronic prescription for dispensing will take up to 2 hours. Payment The patient pays DrThom for all services online. All payments are tracked centrally and you will be reimbursed monthly less the DrThom consultation fee (£10) for each item prescribed. DrThom DrThom, is the UK’s largest provider of regulatory-compliant online and remote medical services. In 2006 DrThom became the first online medical service to register with the Care Quality Commission. DrThom employs qualified UK- based GPs who are experienced in general medicine and sexual health.
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