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What does the Mississippi Public Service Commission do? • The Public Service Commission regulates telecommunications, electric, gas, water and sewer utilities. The PSC also regulates telemarketers. The agency is charged with assuring that rates and charges for services are just and reasonable, that the service rendered is reasonably adequate, and that any facilities constructed or acquired are required for the convenience and necessity of the public. Additional y, the agency exercises safety jurisdiction over gas pipelines and has area jurisdiction over al public utilities. In carrying out its responsibilities, the commission answers complaints, conducts investigations and holds both formal and informal hearings. If you have any questions or concerns regarding utilities or the No-Call Registry please call 1- Should I contact the Public Service Commission regarding my electric, gas or • The first thing to do is contact your utility company to discuss your situation and, if you wish, to set up payment arrangements. The toll-free telephone number for each utility company should be located on your individual bil ing statement. If you are not able to get the issue resolved with your utility company, and your company is not an electric cooperative, then please contact the Mississippi Public Service Commission at 1-800-356-6430 and we wil do our best to help out in any way we can as a service to Mississippians.
What about Cable? Does the Public Service Commission have jurisdiction over cable • No, The Public Service Commission does not have jurisdiction over cable TV. Cable TV is franchised on the local or city level and regulated by the Federal Communications Commission or also known as the FCC. What about Wireless and Cel Phone Companies? • No, The Mississippi Public Service Commission does not regulate the prices of services offered by cel ular telephone providers. The Federal Communications Commission or FCC handles those complaints about cel ular service and tries to help customers resolve bil ing and service disputes but does not regulate contractual arrangements between cel ular providers and their customers. What the Mississippi Public service Commission does regulate in the means of telecommunications service providers are incumbent local telephone carriers, competitive local telephone carriers, competitive local, long distance companies and private pay telephone Does the Public Service Commission regulate gasoline prices? • No, The Public Service Commission does not regulate gasoline prices. • The Mississippi No Cal Program is a list, which is maintained and updated by the Mississippi Public Service Commission, of residential telephone subscribers who wish to
reduce the number of telephone solicitations they receive.
Can I put my cel phone number and or business phone numbers on the No Call Registry? • No, The No Cal Program is only available to residential telephone subscribers in Mississippi. Telephone numbers with regard to cel phone numbers and numbers listed in a business section of the local telephone directory may not be registered in the program. Is there a cost for subscribers to register for the No Cal Registry? Are my tax dol ars being used to fund this program? • No, this program is completely self-funded. So how do I register for the No Cal Program? 1-800-356-6430 or you can call the No Call Number 1-86NOCALLMS or you can simply access through our websiteand click on the No call icon. For any further questions or information regarding your utility concerns, please call 1-800-356-6430.


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